{"xsrfToken":"c5230df9-c530-4157-bb8b-991a59d99be6_cee67c4b2747730a112377ab9ecd727497266d85_lout","branding":{"id":"2","key":"esd","name":"PreVeil Support Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#2d353f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#161a1f","headerLinkHoverBGColor":"#161a1f","headerBadgeColor":"#161a1f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5eff5932-0a1d-4328-a556-09ddc3c1ce6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlZmY1OTMyLTBhMWQtNDMyOC1hNTU2LTA5ZGRjM2MxY2U2ZiI6WyJyZWFkIl19LCJleHAiOjE2MjM5OTE1NDgsIm5iZiI6MTYyMzk5MDg4OH0.5tEUM-SiQwD2lV8sZh0ONIx53_ycpcImjEIhZrVjY8k&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&mode=fit","logoId":"5eff5932-0a1d-4328-a556-09ddc3c1ce6f","isLogoAvailable":true,"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233058","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6202a8d0-ee3d-4e29-ba24-d5d009948cb3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYyMDJhOGQwLWVlM2QtNGUyOS1iYTI0LWQ1ZDAwOTk0OGNiMyI6WyJyZWFkIl19LCJleHAiOjE2MjM5OTE1NDgsIm5iZiI6MTYyMzk5MDg4OH0.WTEr14pTg0sHVm_PsuGl2tPtOkI7bqag0FS_M-zD8_g&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&height=300&mode=fit","bannerMediaApiFileId":"6202a8d0-ee3d-4e29-ba24-d5d009948cb3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"esd","projectId":10047,"serviceDeskId":2,"name":"PreVeil Support Desk","description":"<p>Welcome! You can search for an answer, browse our support articles, or raise a support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10060","name":"Report a bug","descriptionHtml":"<p>Please include logs and a screenshot or two, if you are able.</p>","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://preveil.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[2],"key":""},{"id":"10059","name":"Sales/Product questions","descriptionHtml":"","callToAction":"Sales/Product questions","introHtml":"<p>Choose this if you have questions about pricing, general product questions, or would like a follow-up from the Sales team.</p>","icon":10314,"iconUrl":"https://preveil.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10314","groups":[2],"key":""},{"id":"10061","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://preveil.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10322","groups":[2],"key":""},{"id":"10058","name":"Technical support","descriptionHtml":"<p>Please provide logs and/or screenshots, if you are able.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://preveil.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10058,10059,10060,10061]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"99637f64-eb7c-35e3-b7c8-4fddfc606d68","appLinkName":"System Confluence","appLinkUrl":"https://preveil.atlassian.net/wiki","spaceKey":"ESD","spaceName":"External service desk","spaceUrl":"https://preveil.atlassian.net/wiki/spaces/ESD"},"labels":[],"projectKey":"HELP","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"kbPage":{"id":439812241,"title":"What operating systems & browsers are supported?","url":"https://preveil.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/439812241","space":{"key":"ESD","name":"PreVeil knowledge base","id":301367399},"serviceDeskIds":[2],"appLinkId":"99637f64-eb7c-35e3-b7c8-4fddfc606d68","projects":[{"projectId":10047,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=preveil","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c5230df9-c530-4157-bb8b-991a59d99be6_cee67c4b2747730a112377ab9ecd727497266d85_lout","baseUrl":"https://preveil.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"262144000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3adf0138-64d2-4cbc-90fb-8cb846e4198c","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}