{"xsrfToken":"367807ed3c6ee157fe6bed944159a52a6817f8bb_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","userInitialAnnouncementMessageWiki":"<p>9/28/23 5:34 PM EST<br> Services have been restored.</p>\n<p>9/28/23 3:43 PM EST Incident Report<br> Some PreVeil services may be impacted by the AWS network outage incident on US-East-Az2. A statement by AWS may be found at <a href=\"https://health.aws.amazon.com/health/status\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Health</a>. We are considering alternatives to restore services as soon as possible.</p>\n<p>Have you set up an account recovery method? It is important because PreVeil Support cannot recover your account because we do not store your private key. Learn more about <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account recovery</a>.</p>\n<p>PreVeil Express passwords are permanent and cannot be reset. For assistance in account deletion, please see <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I delete my account?</a></p>\n<p>For questions on compliance and cybersecurity regulation, please contact <a href=\"mailto:compliance@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">compliance@preveil.com</a>.</p>\n<p>For product feedback, suggestions, and improvements, please contact <a href=\"mailto:feedback@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">feedback@preveil.com</a>.</p>\n<p>8/14/2023<br> Build 4.22.0 has been released web only for Mac. Go to <a href=\"https://www.preveil.com/download\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreVeil Download Page</a> to download.</p>\n<p>8/10/2023<br> Build 4.21.0 has been released web only.</p>\n<p>7/12/2023<br> Build 4.21.0 has been released web only.</p>\n<p>6/30/2023<br> Build 4.20.2 has been released web only.</p>\n<p>6/6/2023<br> Build 4.20.0 has been released web only.</p>\n<p>5/9/2023<br> Build 4.19.0 has been web released. It has also been added to the automated updater service.</p>\n<p>3/24/2023<br> Build 4.18.2 has been released web only.</p>\n<p>3/8/2023<br> Build 4.18.0 has been released web only.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","announcementMessage":"9/28/23 5:34 PM EST\nServices have been restored.\n\n9/28/23 3:43 PM EST Incident Report\nSome PreVeil services may be impacted by the AWS network outage incident on US-East-Az2. A statement by AWS may be found at [Status Health|https://health.aws.amazon.com/health/status]. We are considering alternatives to restore services as soon as possible.\n\nHave you set up an account recovery method? It is important because PreVeil Support cannot recover your account because we do not store your private key. Learn more about [account recovery|https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844].\n\nPreVeil Express passwords are permanent and cannot be reset. For assistance in account deletion, please see [How do I delete my account?|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566]\n\nFor questions on compliance and cybersecurity regulation, please contact [compliance@preveil.com|mailto:compliance@preveil.com].\n\nFor product feedback, suggestions, and improvements, please contact [feedback@preveil.com|mailto:feedback@preveil.com].\n\n8/14/2023\nBuild 4.22.0 has been released web only for Mac. Go to [PreVeil Download Page|https://www.preveil.com/download] to download.\n\n8/10/2023\nBuild 4.21.0 has been released web only.\n\n7/12/2023\nBuild 4.21.0 has been released web only.\n\n6/30/2023\nBuild 4.20.2 has been released web only.\n\n6/6/2023\nBuild 4.20.0 has been released web only.\n\n5/9/2023\nBuild 4.19.0 has been web released. It has also been added to the automated updater service.\n\n3/24/2023\nBuild 4.18.2 has been released web only.\n\n3/8/2023\nBuild 4.18.0 has been released web only.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233058","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/aef28eee-939b-4414-93aa-be55fbebf03e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlZjI4ZWVlLTkzOWItNDQxNC05M2FhLWJlNTVmYmViZjAzZSI6WyJyZWFkIl19LCJleHAiOjE2OTY0NDkwNDQsIm5iZiI6MTY5NjQ0ODQ0NH0.sET-ZRqMHILpF7OPrcvSOItmeS9El6102ysyXgeHJsY&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&height=300&mode=fit","bannerMediaApiFileId":"aef28eee-939b-4414-93aa-be55fbebf03e","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"PreVeil Support Desk","description":"<p>Welcome to the help center - we're here to help! 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