{"xsrfToken":"c5230df9-c530-4157-bb8b-991a59d99be6_53a365549d16189da57ff29ccb672fa82afd2bf8_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5eff5932-0a1d-4328-a556-09ddc3c1ce6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlZmY1OTMyLTBhMWQtNDMyOC1hNTU2LTA5ZGRjM2MxY2U2ZiI6WyJyZWFkIl19LCJleHAiOjE2ODU1NzMyMTQsIm5iZiI6MTY4NTU3MjYxNH0.1KiF8H1YpnY4GHIYo9HnbjvFzD7WDOfJXEZMAJ5Ot8w&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&mode=fit","logoId":"5eff5932-0a1d-4328-a556-09ddc3c1ce6f","isLogoAvailable":true,"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","userInitialAnnouncementMessageWiki":"<p>4/20/2023<br> New Articles<br> <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2713190602?src=1076387922\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Recovery Group Not Set</a><br> <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2784460926?src=1442451573\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Error deleting approval group</a><br> <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2784460984?src=1397687296\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Unable to activate account</a><br> <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2461892667?src=2026638579\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Comparison of PreVeill Express and full PreVeil</a></p>\n<p>Have you set up an account recovery method? It is important because PreVeil Support cannot recover your account because we do not store your private key. Learn more about <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">account recovery</a>.</p>\n<p>PreVeil Express passwords are permanent and cannot be reset. For assistance in account deletion, please see <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I delete my account?</a></p>\n<p>For questions on compliance and cybersecurity regulation, please contact <a href=\"mailto:compliance@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">compliance@preveil.com</a>.</p>\n<p>For product feedback, suggestions, and improvements, please contact <a href=\"mailto:feedback@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">feedback@preveil.com</a>.</p>\n<p>5/9/2023<br> Build 4.19.0 has been released web only. Go to <a href=\"https://www.preveil.com/download\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PreVeil Download Page</a> to download.</p>\n<p>3/24/2023<br> Build 4.18.2 has been released web only.</p>\n<p>3/8/2023<br> Build 4.18.0 has been released web only.</p>\n<p>2/2/2023<br> Build 4.17.0 has been released web only.</p>\n<p>12/14/2022<br> Build 4.16.0 has been released web only.</p>\n<p>11/14/2022<br> Build 4.15.1 has been released web only.</p>\n<p>11/8/2022<br> Build 4.15.0 has been released web only.</p>\n<p>10/14/2022<br> Build 4.14.1 has been released web only.</p>\n<p>9/22/2022<br> Build 4.13.0 has been released web only.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","announcementMessage":"4/20/2023\nNew Articles\n[Recovery Group Not Set|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2713190602?src=1076387922]\n[Error deleting approval group|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2784460926?src=1442451573]\n[Unable to activate account|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2784460984?src=1397687296]\n[Comparison of PreVeill Express and full PreVeil|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2461892667?src=2026638579]\n\nHave you set up an account recovery method? It is important because PreVeil Support cannot recover your account because we do not store your private key. Learn more about [account recovery|https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844].\n\nPreVeil Express passwords are permanent and cannot be reset. For assistance in account deletion, please see [How do I delete my account?|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566]\n\nFor questions on compliance and cybersecurity regulation, please contact [compliance@preveil.com|mailto:compliance@preveil.com].\n\nFor product feedback, suggestions, and improvements, please contact [feedback@preveil.com|mailto:feedback@preveil.com].\n\n5/9/2023\nBuild 4.19.0 has been released web only. Go to [PreVeil Download Page|https://www.preveil.com/download] to download.\n\n3/24/2023\nBuild 4.18.2 has been released web only.\n\n3/8/2023\nBuild 4.18.0 has been released web only.\n\n2/2/2023\nBuild 4.17.0 has been released web only.\n\n12/14/2022\nBuild 4.16.0 has been released web only.\n\n11/14/2022\nBuild 4.15.1 has been released web only.\n\n11/8/2022\nBuild 4.15.0 has been released web only.\n\n10/14/2022\nBuild 4.14.1 has been released web only.\n\n9/22/2022\nBuild 4.13.0 has been released web only.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233058","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6202a8d0-ee3d-4e29-ba24-d5d009948cb3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYyMDJhOGQwLWVlM2QtNGUyOS1iYTI0LWQ1ZDAwOTk0OGNiMyI6WyJyZWFkIl19LCJleHAiOjE2ODU1NzMyMTQsIm5iZiI6MTY4NTU3MjYxNH0.Nk25n8zctmDuFIYwqD0QWn5h4YxEl0dgC9H0HTp-WXE&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&height=300&mode=fit","bannerMediaApiFileId":"6202a8d0-ee3d-4e29-ba24-d5d009948cb3","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"PreVeil Support Desk","description":"<p>Welcome to the help center - we're here to help! 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