/
Desktop PreVeil Version 5.8.20 (Windows)

Desktop PreVeil Version 5.8.20 (Windows)

Release Date: April 1, 2026

PreVeil Desktop 5.8.20 for Windows introduces a major new administrative capability along with several improvements that enhance reliability, streamline workflows, and resolve user‑reported issues.

New Feature: Convert Full Users to PreVeil Express

Admins can now convert a full (desktop) PreVeil user into a PreVeil Express user directly from the Admin Console. This provides a streamlined way to support users who only need secure email access—such as contractors, temporary staff, or mobile‑only users.

During conversion:

  • The user receives a prompt to sign in to Web PreVeil.

  • They complete a short Express setup (password + 2FA).

  • Their account transitions cleanly to Express with all data preserved.

  • They no longer need the desktop app and can access their secure messages through the browser.

Admins can also create new Express users at the time of account creation, making it easier to onboard users who don’t require the full desktop experience.

What’s Improved

Drive & File Handling Improvements

  • Fixed an issue where Open in Explorer for nested folders opened the wrong location.

  • Improved support for SVG files in the file viewer.

  • Resolved cases where trailing spaces in folder names prevented users from accepting Drive shares.

  • Updated PDF viewer components for improved performance and stability.

Admin Console & Reporting Updates

  • The Usage Report now displays its storage tooltip in a clearer, more intuitive location.

  • Improved handling of pending users and data visibility in Usage Reports.

General Reliability Fixes

This release includes multiple stability improvements, including:

  • Corrected email formatting in certain notification scenarios.

  • More consistent service restart behavior.

  • Fixes for recovery files displaying incorrectly in some environments.

  • Improved favicon behavior in new deployments.

Bug Fixes

A high‑level summary of issues resolved in this release:

  • Recovery files displaying incorrectly.

  • Incorrect email formatting in specific workflows.

  • SVG files not rendering in the viewer.

  • Nested folder paths opening incorrectly in Explorer.

  • PDF viewer limitations with long documents.

  • Trailing‑space folder names preventing share acceptance.

  • Usage Report inconsistencies with pending users.

  • Multiple Express Conversion workflow issues (selection persistence, activity log accuracy, user state transitions).

Download

Go to preveil.com/download to download the installer and then run it. Note that most operating systems require administrator privileges to run installations and upgrades.

Users upgrading on Windows, view here for instructions: How to update or upgrade to the latest version of desktop PreVeil.