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Generating a Recovery Code

Generating a Recovery Code on a Computer

  • In a PreVeil browser window, mouse over Settings in the upper right-hand corner, and then click on Recovery Code.

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  • The recovery code file saves as a PDF, so you also have the option to print out a copy for yourself.

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Generating a Recovery Code on a Mobile Device

  • Open the PreVeil mobile app on your phone or tablet.

  • Click on Settings.

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  • Click on Recovery Code.

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  • Click on Create Recovery File.

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  • You can create an optional password to protect the file if you want.

  • Click on Generate Backup File.

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  • This will generate the recovery file for you, which you can then export and save in a safe location.

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Recovering an Encryption Key

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