PreVeil knowledge base
Search this space
File a Support Ticket
Announcements
May 29, 2026
PreVeil Desktop 6.0.4 (Windows) has been released. This stability release resolves an issue where Cloud Drive folders would disappear from File Explorer after launch, along with fixes for collection rename reliability and a system freeze condition on wake.
May 6th, 2026
The PreVeil Desktop 6.0.3, Cloud Drive, has been released.
April 20th, 2026
https://preveil.atlassian.net/wiki/spaces/ESD/pages/5037588482 and https://preveil.atlassian.net/wiki/spaces/ESD/pages/5038014466 have been released. There are bug fixes around Drive and Mail, as well as for Data Export and assigning Recovery Groups.
April 1, 2026
PreVeil Desktop App 5.8.20 (Windows Only) has been released. Admins can now convert full PreVeil users into PreVeil Express accounts, making it easier to support lightweight, email‑only users. This release also includes improvements to Drive behavior, reporting, and overall reliability for a smoother desktop experience.
March 12, 2026
PreVeil Desktop App 5.9.4 (MacOS) has been released. It is the equivalent of 5.8.19 for Windows.
PreVeil Express users may log in and reset their passwords. Click here for more information.
PreVeil Express users may create a recovery code file. We highly advise creating a recovery file. Click here for a PreVeil Express Account Recovery Guide.
Individual (non-org) Express users may delete their account by navigating to Settings > Profile and finding a Delete Account button.
PreVeil Service Status Page
Browse by topic
Getting Started
Account Recovery & Settings
PreVeil for Windows
PreVeil for Mac
PreVeil for Mobile
PreVeil Express
Device Management
Security & Privacy
FAQ
Documentation
Troubleshooting
Organizations
Customer Onboarding
Email Relay
SIEM Relay
Release Notes