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Jan July 22, 2024

Updating to the latest version of preVeil PreVeil ensures you have access to the latest features, improvements, and bug fixes.

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To manually update to the latest version of PreVeil, you can get it on our download page. Otherwise, the PreVeil desktop app will update automatically.

Windows users

  1. Go to the preveil.com/download, under PreVeil Desktop Account see the Terms of Use and Privacy Policy and decide, and then click Download for Windows.

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  2. The PreVeilInstaller.msi will download to your downloads folder or the browser will prompt you to choose a location.

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  3. Once the download is finished run the installer (note that this may require admin privileges on your computer)

  4. Follow the steps in the Installation Wizard

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    If you have PreVeil open, a System Message will appear that it is running an update.

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  5. Open PreVeil (preveil.com/app) and check the version.

  6. Run a Key Menu diagnostic to check overall product functionality

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See the announcements on Support Home Page or see the What is the latest version of PreVeil? page.

May I install a previous version of the PreVeil desktop app?

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We do not recommend using previous versions, as the latest version includes the latest patches, bug fixes, and security updates. The only reason to downgrade to a previous version is when advised by a PreVeil technical support representative.

Error messages

Please see Troubleshooting for general information and quick fixes.

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