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• Email Gateway is an add-on that must be purchased before it can be configured and utilized. To inquire about purchasing Email Gateway, please contact sales@preveil.com

• Once it has been purchased, a member of the PreVeil Technical Customer Support team will work with you to start an Email Gateway project to get the Gateway stood up and configured. Email Gateway server provisioned and configured.

Whitelisting External Email Addresses in the Email Gateway

Once you’ve purchased the Email Gateway and the server has been provisioned and configured, you can whitelist external email addresses or domains by:

• Clicking the Admin Console icon in the upper right hand corner of the PreVeil browser application, and then selecting Email Gateway from the menu.
  

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• The click on the Add to Email Gateway List button.
  

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• Enter an email address in the Alias field. The Name field is optional and can be left empty is desired. Once the information has been entered, click on the + button.
  

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• Click on the Add to List button.
  

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• The email address will now be added to the Email Gateway whitelist.
  

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• You can also whitelist on the domain level provided that it is a fully qualified domain name.
  

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• You also have the option to download a CSV file that you can fill out and upload to whitelist multiple email address and/or domains at once time.
  

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