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What is Email Gateway?

  • The Email Gateway allows an organization to communicate outside of the PreVeil platform in a seamless experience for outside parties. With the Email Gateway, users within a PreVeil organization will be able to exchange email with recipients with a non-PreVeil address.

Why consider Email Gateway?

  • PreVeil operates on a closed network, meaning that with your PreVeil account you are communicating only with other PreVeil users.

  • If you try to communicate with a non-PreVeil user via your PreVeil account, they will be prompted to create a free PreVeil Express account.

  • However, you may need to communicate with external parties that are prevented from creating a PreVeil account.

  • The Email Gateway will allow you to use your PreVeil Mail to communicate with these external parties.

How does Email Gateway work?

  • A user will send an email from the PreVeil account, that email will be encrypted by PreVeil until it arrives at the Email Gateway server.

  • At the Email Gateway server, the encryption will be recoded to SMTP by way of a Mail Transfer Agent (MTA). The Email Gateway supports communication via TLS 1.2.

  • That email will then make it’s way to the external party’s mail servers, and then on to the inbox of their email client.

How do I get started with Email Gateway?

  • Email Gateway is an add-on that must be purchased before it can be configured and utilized. To inquire about purchasing Email Gateway, please contact sales@preveil.com

  • Once it has been purchased, a member of the PreVeil Technical Customer Support team will work with you to start an Email Gateway project to get the Gateway stood up and configured.

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