Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

To request an account deletion, enter a technical support ticket with your PreVeil ID and date of account creation. A member of the support team will ask for confirmation before processing the request.

...

  • If I created folders and shared them with others, are those folders removed?

    • No, shared folders will persist after account deletion. To remove shared folders, unshare the folder completely before self-deletion.

  • Can I use the same email address to create a new account?

    • Yes.

  • How long should I wait before creating a new account?

    • At least one minute.

See also:

How do I delete my PreVeil account? (via the mobile app)