How do I delete my account?

For accounts that are part of a PreVeil organization

If you are a member of an organization then an organization administrator has sole power to delete your account. Please contact your organization administrator.

For a free full PreVeil account

To request an account deletion, enter a technical support ticket with your PreVeil ID and date of account creation. A member of the support team will ask for confirmation before processing the request.

For a free PreVeil Express account

To delete your PreVeil Express account:

• Go to web.preveil.com and login to your account.

• Mouse over the Settings icon and select Profile.

Open

• Click on the Delete this Account button.

Open

• Click Yes to confirm the deletion.

FAQ

• If I created folders and shared them with others, are those folders removed?

  • No, shared folders will persist after account deletion. To remove shared folders, unshare the folder completely before self-deletion.

• Can I use the same email address to create a new account?

  • Yes.

• How long should I wait before creating a new account?

  • At least one minute.

See also:

How do I delete my PreVeil account? (via the mobile app)