How do I delete my account?

1 For accounts that are part of a PreVeil organization
2 For a free full PreVeil account
3 For a free PreVeil Express account

For accounts that are part of a PreVeil organization

If you are a member of an organization then an organization administrator has sole power to delete your account. Please contact your organization administrator.

For a free full PreVeil account

Please know that all data linked to the account would be permanently deleted and irrecoverable.

To request an account deletion, enter a technical support ticket with your PreVeil ID and date of account creation. A member of the support team will ask for confirmation before processing the request.

For a free PreVeil Express account

Please know that all data linked to the account would be permanently deleted and irrecoverable.

To delete your PreVeil Express account:

Go to web.preveil.com and login to your account.
Mouse over the Settings icon and select Profile.

Click on the Delete this Account button.

Click Yes to confirm the deletion.

Please note that if the Express user is an org member it will prompt them to contact the admin instead of showing a delete button.

FAQ

If I created folders and shared them with others, are those folders removed?
- No, shared folders will persist after account deletion. To remove shared folders, unshare the folder completely before self-deletion.
Can I use the same email address to create a new account?
- Yes.
How long should I wait before creating a new account?
- At least one minute.