Trusted Community is a feature in a PreVeil organization that restricts communication to a whitelisted set of trusted domains and/or user email addresses. If Trusted Community is enabled, the administrator of a PreVeil organization can manage which external PreVeil users the members of that organization can communicate with by maintaining a whitelist of approved external email addresses or domains.
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Enabling Trusted Community
To enable Trusted Community:
In Click the Admin console for your PreVeil organization, Console icon in the upper right-hand corner of the PreVeil browser application, and then select Trusted Community from the left-hand menu.
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Turn on the slider toggle in the upper right-hand corner of the page.
Confirm that you want to enable Trusted Community by clicking on the Yes, turn on button.
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Click Yes to confirm enabling the Trusted Community
You will receive a notification that Trusted Community has been enabled.
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Once Trusted Community has been enabled, if any of your organization’s users tries to communicate with an external PreVeil recipient who has not been whitelisted, they will receive the an email notification indicating the presence of the Trusted Community and the requirement to whitelist external PreVeil users.
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Conversely, non-Trusted Community PreVeil users who send an email or share a folder with the members of your organization will be notified of the Trusted Community setting.
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Whitelisting Entries in Trusted Community
To whitelist an entry in Trusted Community:
Click on the + button.
You can whitelist individual email addresses or domains, or both, in your Trusted Community whitelist. Enter the email address or domain that you want to whitelist, and then click the Add to List button. You can also whitelist multiple entries at once, they will just need to be separated by a comma.
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You can whitelist multiple entries at once |
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if you separate each entry with a comma. |
You will receive a notification that the entry (or entries) have been added.
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You will also now see those entries listed on the Trusted Community page.
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There is also an option to do a bulk upload of addresses and domains by downloading a CSV file from the CSV Upload tab, filling out that CSV file with the addresses and domains you want to whitelist, and then dragging that CSV file back into the CSV Upload tab and clicking the Add to List button.
Removing Entries from the Trusted Community Whitelist
To remove entries a single entry from the Trusted Community whitelist:
Click on the check box X next to the Trusted Community entry you want to remove, and then click on the trash can icondelete.
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Confirm that you want to delete the entry by clicking Yes.
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You’ll receive a notification that the entry has been successfully removed.
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To delete multiple entries from the Trusted Community whitelist:
Select the check boxes for the entries you want to delete.
Click on the trash can icon.
Click Yes to confirm the deletions.
You will receive a notification that the selected entries have been deleted.
Disabling Trusted Community
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Turn off the toggle in the upper right-hand corner of the Trusted Community section of the Admin Console page.
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Confirm that you want to disable Trusted Community by clicking on Yes, turn off.
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You’ll receive a notification that Trusted Community has been successfully disabled.
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