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To request an account deletion, enter a technical support ticket with your PreVeil ID and date of account creation. A member of the support team will ask for confirmation before processing the request.

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Info

Please note that if the Express user is an org member it will prompt them to contact the admin instead of showing a delete button.

image-20240507-130659.png

 

FAQ

  • If I created folders and shared them with others, are those folders removed?

    • No, shared folders will persist after account deletion. To remove shared folders, unshare the folder completely before self-deletion.

  • Can I use the same email address to create a new account?

    • Yes.

  • How long should I wait before creating a new account?

    • At least one minute.

See also:

How do I delete my PreVeil account? (via the mobile app)