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PreVeil Express (PVX) is a web application that allows for the creation and usage of a PreVeil Express PVX account. A PreVeil Express PVX and a full PreVeil account differ in that a PreVeil Express PVX account is used solely on a web browser and is intended for light use of the PreVeil system while a full PreVeil account requires client software installation and carries a range of features.

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A PreVeil Express account’s private key is encrypted by the password and PreVeil does not store, nor does it have access to passwords. For this reason, PreVeil Support is unable reset or recover a password. Similarly, the mobile phone number for MFA cannot be changed.

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Create an account

A PreVeil Express account is formed by opening a web browser and going to https://web.preveil.com/login.

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Click on Create a new create-account .

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  • Enter

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  • your regular email address

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  • as your PreVeil User ID.

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  • Enter the code in the verification code field and continue.

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  • Enter your first and last name and agree to the terms of use.

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  • Set a password. The password must be at least eight characters long and have at least one number and one capital letter. Note that the password is permanent and cannot be changed. Please keep your password in a place. PreVeil does not store and cannot recover your password.

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  • Enter a nine-digit mobile phone number that will be used to send a SMS one-time verification code. Note that the phone number cannot be changed.

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  • Enter the verification code received by SMS.

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  • The account is now activated.

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Logout

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  • To close a PreVeil Express user session, point the mouse cursor to your name, in the drop-down menu click Logout.

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  • A session will also terminate if the browser tab is closed, or automatically after a consecutive 24 hour period.


Upgrade

An upgrade is the option to convert an existing PreVeil Express account to a full PreVeil account. The steps to upgrade are the following.
NOTE:
The full installed version of PreVeil includes additional security and many advanced features. If you can install software, we suggest the full version to get the most out of your PreVeil experience.

Once you upgrade, your password and PreVeil Express login will no longer be used.

To initiate an upgrade from PreVeil Express to a full PreVeil account:

Mouse over your name in the upper right-hand corner of the PreVeil Express browser session and click the Upgrade PreVeil option.

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There then four steps to complete:

  1. Verify system requirements
    PreVeil Support desktop client installation for several versions of MacOS and Windows
    System Requirements

  2. Read the Terms of Use and Privacy Policy and download the installation file
    PreVeil Download

  3. Run the installer
    When the download finishes, go to your Downloads folder to open and run PreVeil installer.
    MacOS: PreVeil.dmg
    Windows: PreVeilInstaller.msi

  4. Login and Upgrade
    Login to your current PreVeil Express account to begin the upgrading and importing your information into a full featured PreVeil account.

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  • Log in.

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  • Enter the password.

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  • Enter the SMS verification code.

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  • You will receive notification that your account has been activated and will be prompted to create a Recovery File to protect your PreVeil encryption key. Click on the Create Recovery File button to do so.

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Info

We strongly recommend that you create a Recovery File, as this will allow you to recover your PreVeil encryption key should you need to do so. Your encryption key is what allows you to access your PreVeil account; if that encryption key is lost you will not be able to access your PreVeil account. If a Recovery File is not created at the time of the account creation, you can create one later via the instructions found here.

See also:

Can I change the phone number associated with my PreVeil Express account?

Can I change my PreVeil email address, first name or last name?

Can I reset my PreVeil Express password?

Comparison of PreVeil Express and full PreVeil