Uninstalling PreVeil will remove the PreVeil software on your computer, but it will not delete your PreVeil account. To have your account permanently removed from the PreVeil servers, please see account deletion.
During the uninstall process, you will be asked if you want to delete your private keys. If you don't have a Recovery Group set, you risk permanently losing access to your account.
To remove PreVeil software from your computer:
On a Windows machine:
Open the run application (Windows Key + R)
Input C:\PreVeil\Uninstall.exe and click OK
A dialogue window will prompt for key deletion
By ticking the Remove Private Key Data checkbox all private keys will be removed from the computer
Click Uninstall
On a Mac:
Open a new Finder window
Click on Applications on the menu on the left
Navigate to the PreVeil application folder
Navigate to the uninstaller folder
Double click on "PreVeil Uninstaller.app"
Select whether to delete your keys*
If you keep your keys, you will be able to access your account if you reinstall PreVeil. If you delete your keys, you risk permanently losing access to your account and data.