1. Set up your individual PreVeil account on your desktop computer

2. Confirm your connectivity to our servers and that the PreVeil services on your computer are running by running Key Menu diagnostics

A log zip file may be generated running a Key Menu log export. The diagnostic logs can then be submitted to PreVeil Support for further investigation into any issues uncovered by the diagnostic check. For instructions on exporting Key Menu logs please see the relevant article for your operating system: Key Menu for Windows or Key Menu for Mac

3. From your computer, create a PreVeil organization

You are now the administrator for your newly created organization. You will be able to invite and remove users through the Admin Console which is only available to administrators.

4. Invite other users to your PreVeil organization

Additional users you invite to your PreVeil organization will not sign up via the steps you used in item #1 above. Each user will receive an email from admin@preveil.com inviting them to join your organization. By clicking the invite link, each user will create a managed account. PreVeil should be installed on the user’s machine before they click the link.

Please make sure that your users are only creating their accounts by way of the invitation email that you send them, and are not making personal accounts for themselves outside of your PreVeil organization.

5. Create an Approval Group and assign it as the Recovery Group for your users

An Approval Group must consist of users who have created PreVeil accounts and are within your organization. Non-admins may be added to Approval Groups. You must have at minimum three users in each approval group.