Product

An organization administrator on Full PreVeil

Common Causes

• The user is a member of an Approval Group

AG Membership

A user who is member of one or more Approval Groups cannot be deleted until its Approval Group(s) are deleted. An active Approval Group, one which is assigned to an Approval Group Activity or assigned to user(s) for Recovery, cannot be deleted until it is fully unassigned or inactive. To unassign an Approval Group, it must be replaced by another approval group and the outgoing group must approve of the exchange.

Example

Henry Johnson left the company, and the administrator is to delete his account. Henry is a member of the “Security Team” approval group. Security Team is assigned to Data Export. Before Henry can be deleted the approval group on Data Export must be replaced. The administrator creates a new approval group called “Security Team 2” which excludes Henry. Security Team 2 is assigned to Data Export and the members of Security Team approve of the replacement. Security Team has been deactivated - it is no longer assigned to any activities or users so now it can be deleted. The administrator deletes Security Team and then is clear to delete Henry Johnson.