PreVeil knowledge base

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PreVeil Admin Checklist
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Accessing your account on Mac
PreVeil Drive Upload Command Line Interface (CLI) Tool
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Access your account in Windows
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Accessing your account via Windows Key Menu
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Add a Device
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Add and use PreVeil in Apple Mail
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Add and use PreVeil in Outlook on Windows
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Can I have multiple PreVeil accounts on my computer?
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Can I log out of PreVeil or stop the PreVeil services?
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Can I send HTML mail or rich text using my PreVeil account?
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Can I set up Outlook Rules for my PreVeil inbox?
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Can I use PreVeil on Linux?
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Can I use PreVeil without downloading or installing software on my computer?
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Can someone see my data if they can get access to my computer?
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Create an account on Mac
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Create an account on Windows
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Does PreVeil work with other Outlook features?
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Export logs on Mac
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Export logs on Windows
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Everybody says their software is secure. Why is PreVeil’s security better?
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Glossary of Terms
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How can I manage my PreVeil contacts?
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How do email attachments work in PreVeil?
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How do I back up my account?
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How do I change between multiple PreVeil accounts on my computer?
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How do I know if my email has been sent?
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How do I know if someone has PreVeil?
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How does PreVeil protect my data?
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How to access your PreVeil account
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If I’m only using PreVeil in my browser, why do I need to download anything?
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Install and create your PreVeil account on Android
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Install and create your PreVeil account on iOS
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Install PreVeil on Mac
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Install PreVeil on Windows
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Is PreVeil collecting any data about me?
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Is PreVeil SOC 2 compliant?
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Key Menu on Mac
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Key Menu on Windows
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Locking a device
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Managing your devices
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Manually add PreVeil to your mail client
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Recover your account on a computer
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Recover your account on mobile
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Securing your data
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Set up a Recovery Group on mobile
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Set up a recovery group on your computer
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Minimum System Requirements & Supported Operating Systems and Browsers
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Uninstall PreVeil
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Use PreVeil on Android
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Use PreVeil on iOS
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Using PreVeil Drive on Mac
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Using PreVeil Drive on Windows
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Using the Browser App on a Mac
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Using the Browser App on Windows
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Using Web PreVeil
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What cryptographic implementation do you use for encryption and why did you select it?
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What happens if I accidentally remove PreVeil on my device?
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What happens if I send someone a PreVeil email but they don’t have PreVeil?
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What happens if I share a PreVeil Drive folder with someone who doesn't have PreVeil?
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What happens to my deleted emails, folders, and files?
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Why don’t I have to type in a PreVeil password? Is my account still protected?
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Why don't other emails show up in PreVeil?
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What is a Recovery Group?
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What is an Invitation Email?
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Will junk mail or spam ever come into my PreVeil mail account?
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Getting Started on Android - old
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Getting Started on iOS - old
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Getting Started on Mac - old
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Getting Started on Windows - old
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View-only Permissions and Known Limitations
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Install PreVeil and Create Your Account on Windows
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Install PreVeil and Create Your Account on Mac
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How do I delete my account?
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Which version of PreVeil software am I running?
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How do I access my PreVeil account on another computer?
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Creating a Recovery Code File for Your PreVeil Encryption Key
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Manually Adding PreVeil to Outlook 365 for Mac
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What folders exclusions should be set for antivirus or other scanning protection software?
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PreVeil System Implementation Guide for IT Administrators
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PreVeil System Architecture Whitepaper
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What is the latest version of PreVeil?
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Restarting PreVeil Services via the Key Menu on Mac
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Fix PreVeil Drive Sync Problems
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Checking to see if the PreVeil Client and PreVeil services are running
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Restarting PreVeil Services via the Key Menu on Windows
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Exporting Windows Event Viewer Logs
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File Lock
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Expanded Folder Permissions
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Disabling Multi-Tenancy in Windows
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Manually Adding PreVeil to Outlook
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What is Multi-Tenancy?
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How to Change the Location of the PreVeil Local Sync Directory
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What are the .preveil-nosync.ptr, .preveil-nosync.jobsdb, .preveil-nosync.filesync_state.xml, and .preveil-nosync.barrier files in my local sync folder?
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Can I change my PreVeil email address, first name or last name?
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Drive Trash Enhancements
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Finding MSI Logs for Failed Installation Attempts
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Why is my sent message stuck in the Outbox folder in PreVeil Mail?
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Are there invalid characters for file names?
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Why do I have to re-share a folder in Drive after a non-PreVeil user signs up for a PreVeil account?
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What is a Conflict File in PreVeil Drive?
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PreVeil Express
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Does PreVeil Express replace Web PreVeil?
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Comparison of PreVeil Express and full PreVeil
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Desktop PreVeil version 4.16.0
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Desktop PreVeil version 4.15.0
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Desktop PreVeil version 4.14.1
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Desktop PreVeil version 4.13.0
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Desktop PreVeil version 4.12.0
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Desktop PreVeil version 4.11.0
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Desktop PreVeil version 4.10.0
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Adding and Using PreVeil Mail in Gmail
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Generating Links to Folders and Files
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Contact your organization's IT admin to get an invitation to join PreVeil
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Subsuming An Existing PreVeil Account Into Your Organization
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Admin Console - Settings
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Admin Console - Email Gateway
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Admin Console - Data Export
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Admin Console - Activity Logs
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Admin Console - Approval Requests
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Admin Console - Email Groups
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Admin Console - Trusted Community
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Admin Console - Approval Groups
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Admin Console - Users
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NIST Cryptographic Module Validation Program
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Error Fetching Data
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Account Still Initializing
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PreVeil Drive Best Practices
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Failed to add profile. Please try again later
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Troubleshooting Outlook Sync Issues
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Can I change the phone number associated with my PreVeil Express account?
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How do I delete my PreVeil account? (via the mobile app)
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As a full PreVeil user may I use PreVeil Express to access my account?
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Failed to receive invite email to join PreVeil
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Domain Lock
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Optional Organization Security Settings
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Is there a way to disable the printing of documents?
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Is there a need to back up user data stored in PreVeil?
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Will there be a search function on PreVeil Drive?
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Recovery Group Not Set
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Reset the local storage node
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Re-Request PreVeil Key Shards for Data Export
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What Email Clients Can I Integrate PreVeil With?
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Desktop PreVeil version 4.17.0
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Desktop PreVeil version 4.18.0
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Desktop PreVeil Version 4.18.2
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Web PreVeil and PreVeil Express Version 4.18.0
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Error deleting approval group
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I restored a computer backup and cannot access my PreVeil account
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Unable to Activate Account
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Time-based one-time password (TOTP)
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Release 4.18.0-web16
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What happens when the creator of a shared folder is deleted?
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Desktop PreVeil Version 4.19.0
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Desktop PreVeil Version 4.20.0
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Reasons to choose PreVeil
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Uninstall PreVeil from Windows
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Uninstall PreVeil from Mac
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Offboarding a User From Your PreVeil Organization
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Email Gateway Summary
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Email Gateway Instructions

PreVeil knowledge base

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PreVeil System Architecture Whitepaper

Owned by Phil Rodrigues

Last updated: Oct 02, 2023

1 min read

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